Responsible Gaming at 6rwn
We believe gambling should always be fun. Our tools, policies, and support team are here to keep you in control and help when it matters most.
Our Commitment
Gaming Should Always Be Entertainment
At 6rwn, we are committed to providing a safe, fair, and enjoyable platform for players across Bangladesh. Whether you enjoy cricket betting, live casino, slots, or Lucky Bingo, we want every session to be a positive experience. Responsible gaming is not just a policy for us — it is a core value embedded into how we operate.
Gambling is meant to be a leisure activity enjoyed in moderation. For the vast majority of 6rwn players in Dhaka, Chittagong, Sylhet, and across Bangladesh, it remains exactly that. However, we recognise that for a small number of people gambling can become problematic. This page explains the tools available to all registered players, the warning signs to watch for, and where to turn if you or someone you know needs support.
Using 6rwn's responsible gaming tools is entirely voluntary and confidential. Activating a limit or requesting a self-exclusion will never affect your ability to contact our support team, access your account history, or request a withdrawal of any real-money balance. Your wellbeing always takes priority.
Player Tools
Responsible Gaming Tools Available to All Players
Every registered 6rwn account holder can access the following tools at any time through their account settings. All tools take effect immediately upon activation. If you have difficulty activating a tool yourself, contact our support team and we will set it up on your behalf within minutes.
Deposit Limits
Set a daily, weekly, or monthly cap on how much you can deposit into your 6rwn account.
Session Time Limits
Limit the maximum duration of any single gaming session. You will be logged out automatically when your limit is reached.
Cool-Off Period
Take a short break from gambling for 24 hours, 48 hours, or 7 days without permanently closing your account.
Self-Exclusion
Exclude yourself from 6rwn for 30 days, 90 days, 180 days, 1 year, or permanently. During exclusion, login is blocked entirely.
Activity Statements
Review a full history of your bets, deposits, withdrawals, and session lengths at any time to stay aware of your spending.
Age Verification
All accounts are subject to mandatory KYC and age verification. Players confirmed to be under 21 are immediately removed from the platform.
Using Your Tools
How to Activate Responsible Gaming Settings
Activating any of the tools above takes less than two minutes. Follow these steps from any device:
- Log in to your 6rwn account and tap the account icon in the top corner of the screen
- Navigate to Settings, then select Responsible Gaming from the menu
- Choose the tool you want to activate — deposit limit, session limit, cool-off, or self-exclusion — and set your preferred values
- Confirm your selection. The tool will activate immediately. You will receive a confirmation message to your registered mobile number or email address
Please note that once a self-exclusion is activated, it cannot be reversed for the chosen period. Deposit limits may only be reduced immediately — increases take 7 days to come into effect, giving you time to reconsider. This cooling-off period for limit increases is a deliberate player protection measure.
Warning Signs
Signs That Gambling May Be Becoming a Problem
Gambling problems rarely appear overnight. They tend to develop gradually. Being aware of the early warning signs — in yourself or someone close to you — is the first step toward getting things back under control. Watch out for the following:
- Gambling with money set aside for essential expenses such as rent, food, bills, or bKash/Nagad loan repayments
- Chasing losses — continuing to play in an attempt to win back money already lost
- Feeling anxious, irritable, or restless when unable to gamble or when trying to stop
- Hiding gambling activity from family members or close friends in Dhaka or elsewhere
- Spending increasing amounts of time gambling, to the point where it interferes with work, study, or daily responsibilities
- Taking out loans or borrowing money from friends or family specifically to fund gambling activity
If you recognise two or more of these signs in yourself, we strongly encourage you to use 6rwn's self-exclusion tool and speak to someone you trust. Our support team is also available 24/7 and will listen without judgement.
Healthy Habits
Tips for Playing Responsibly on 6rwn
Maintaining healthy gambling habits from the start is far easier than addressing problems once they have developed. Here are six practical guidelines that experienced 6rwn players in Bangladesh follow:
- Decide on your budget before you start any session and treat it as the cost of entertainment — not as an investment you expect to recover
- Set a time limit before each session and use 6rwn's built-in session timer to enforce it automatically
- Never gamble under the influence of alcohol or when you are feeling emotionally distressed, angry, or exhausted
- Accept that losing is a normal part of gambling. Do not chase losses or try to "win it all back" in a single session
- Take regular breaks — stand up, walk around, and step away from the screen at least once every 30 minutes
- Keep gambling as one small part of a balanced life — maintain your social relationships, physical health, and non-gambling hobbies
Our Standards
The 6rwn Responsible Gaming Pledge
6rwn holds itself to a high standard of player care. Below is our public commitment to every player on the platform — a set of principles we apply consistently across every market in Bangladesh, from Dhaka to Cox's Bazar.
We Commit to Every 6rwn Player:
- We will never market gambling as a guaranteed way to make money or as a solution to financial difficulty
- We will always provide clear, accessible information about responsible gaming tools on this page and within account settings
- We will enforce age verification rigorously and remove any player confirmed to be under 21 from the platform immediately
- We will respond to all responsible gaming and self-exclusion requests within 24 hours, with most processed within minutes
- We will never use personal data or behavioural analytics to target players who are showing signs of problem gambling with additional bonus offers
- We will keep responsible gaming resources prominently visible on the platform so that help is always easy to find
Age Policy
Protecting Young People — Strict 21+ Policy
6rwn operates a strict 21+ policy across all games, sports betting markets, and platform features. Any person under the age of 21 is prohibited from creating an account, making a deposit, or placing a bet. This is a firm rule with no exceptions, regardless of any other circumstances.
If you are a parent or guardian and you are concerned that a minor in your household may have accessed 6rwn, please contact us immediately at [email protected] with the account details. We will conduct a full review and take appropriate action, which will include permanent closure of any underage account and return of any deposited funds to the original payment source.
We also recommend that parents and guardians use device-level parental controls and content filtering software to prevent minors from accessing online gambling platforms. If children share a device with adults, always log out of your 6rwn account when you are finished playing, and never allow a child to use an account registered to an adult.
Need Help?
Reach Out — Our Support Team Is Here for You
If gambling has stopped being fun, or if you are worried about yourself or someone close to you, please reach out to the 6rwn support team. There is no judgement here. Our team is trained to handle these conversations with care and full confidentiality. Whether you want to discuss your options, activate a self-exclusion, or simply talk to someone, we are available 24 hours a day, every day of the week.
You can also speak to a trusted person in your life — a family member, a friend, a doctor, or a religious leader. There is real strength in asking for help, and the earlier a concern is addressed, the easier it is to resolve. 6rwn will always support a player's decision to step back from gambling, and we will never make that process difficult or discourage it in any way.
Contact 6rwn Support
Email our dedicated responsible gaming team anytime. We respond to all messages within 24 hours, and urgent cases are prioritised for immediate attention.
[email protected]Play Smart, Stay in Control
Responsible gaming starts with the right information. Visit our FAQ for quick answers, or explore 6rwn Casino and enjoy the platform at your own pace.